AeroSmart Enterprise LLC
Effective Date: September 8, 2026
Last Updated: September 8, 2026
These Terms of Use and Legal Terms (“Terms”) govern access to and use of the website, digital services, content, inquiry systems, trip-planning tools, and other online services provided by AeroSmart Enterprise LLC (“AeroSmart,” “Company,” “we,” “us,” or “our”).
By accessing or using an AeroSmart website or submitting a request through an AeroSmart online service, you agree to these Terms.
If you do not agree with these Terms, you should discontinue use of the applicable website or online service.
AeroSmart Enterprise LLC is an aviation management and aviation-services company providing and/or coordinating services that may include:
Availability of a particular service may depend upon location, regulatory authority, aircraft availability, operational requirements, third-party availability, and contractual arrangements.
AeroSmart conducts aviation-related activities only in accordance with applicable federal, state, local, and international laws and regulations.
Nothing contained on this website should be interpreted as representing that AeroSmart itself is authorized to conduct a particular commercial air-carrier operation unless and until the appropriate authority has been obtained and is applicable to the particular operation.
When a flight is operated by an independent certificated air carrier, that carrier maintains operational control of the flight as required by applicable law.
The identity of the operator conducting a particular commercial flight will be disclosed or documented as required by applicable law.
Nothing displayed on this website transfers operational control from the properly certificated operator to AeroSmart, a passenger, aircraft owner, broker, concierge provider, or other party.
Aircraft photographs, specifications, fleet descriptions, cabin illustrations, maps, renderings, and similar materials displayed on AeroSmart's website may be representative.
Unless expressly stated otherwise, display of an aircraft does not necessarily mean that:
Aircraft may be owned or operated by AeroSmart, affiliated entities, aircraft owners, management clients, or independent third-party operators.
Comparable aircraft may be substituted when permitted by the applicable agreement and regulatory requirements.
Any online:
is provided for preliminary informational purposes only.
An online estimate does not constitute a binding charter quotation, transportation contract, aircraft reservation, or guarantee of availability.
Actual pricing may be affected by:
A trip becomes binding only when the applicable agreement has been completed and accepted and any required payment or deposit has been received.
Submission of a flight inquiry does not reserve an aircraft.
Aircraft availability may change without notice until a trip is formally confirmed under an applicable agreement.
AeroSmart reserves the right to reject or decline a service request when necessary for safety, regulatory, operational, security, legal, payment, or availability reasons.
All aviation operations are subject to safety considerations.
Flights may be:
because of weather, maintenance, air traffic control, airport conditions, crew limitations, government action, security conditions, force majeure, or other operational circumstances.
The pilot in command and the certificated operator retain all safety authority granted under applicable aviation regulations.
No passenger, broker, concierge representative, aircraft owner, customer, or commercial consideration may require a pilot to operate an aircraft contrary to safety requirements or applicable law.
Any aviation weather, radar, airport-camera, meteorological, forecast, or related information displayed on AeroSmart's website is provided for general informational purposes unless expressly identified otherwise.
Website weather information is not intended to replace official aviation weather information, required flight-planning resources, FAA-approved information, pilot judgment, dispatch procedures, or operational decision-making.
Pilots and operators remain responsible for obtaining and evaluating the information required for safe flight operations.
AeroSmart may coordinate independent third-party services such as:
Unless specifically stated otherwise in writing, such third parties are independent providers and are not employees or agents of AeroSmart.
Third-party services may be governed by separate cancellation policies, terms, waivers, or charges.
Certain AeroSmart services may involve coordinating specialized or non-emergency medical transportation.
Information contained on AeroSmart's website is not medical advice and should not be interpreted as a diagnosis, treatment recommendation, or substitute for advice from a qualified healthcare provider.
AeroSmart's website should not be used to request emergency assistance.
FOR A MEDICAL EMERGENCY, CALL 911 OR THE APPROPRIATE LOCAL EMERGENCY SERVICE IMMEDIATELY.
Acceptance of a medical transportation request may depend upon:
Additional medical-transport agreements and acknowledgments may apply.
Individuals requesting services are responsible for providing complete and accurate information.
This includes, where relevant:
AeroSmart is not responsible for consequences resulting from materially inaccurate or incomplete information provided by a customer or passenger.
Passengers are responsible for maintaining legally sufficient:
Government authorities determine admissibility into a jurisdiction.
AeroSmart cannot guarantee that any passenger will be admitted into a particular country or territory.
Aircraft have baggage limitations based upon:
Certain items may be prohibited or restricted by aviation, security, customs, hazardous-material, or other laws.
Passengers must disclose unusual, oversized, hazardous, regulated, or potentially dangerous items before travel.
Transportation of pets or other animals is subject to:
Advance approval may be required.
Prices displayed online are subject to change unless incorporated into a binding written agreement.
Unless expressly stated otherwise, displayed prices may exclude:
The applicable written quotation or service agreement controls in the event of a conflict.
Cancellation and refund rights vary depending upon the service and provider involved.
Applicable cancellation provisions will be stated in the controlling:
Those transaction-specific terms supersede general website information.
AeroSmart may require:
before confirming services.
Failure to make required payment may result in suspension or cancellation of a requested service.
Unless otherwise stated, AeroSmart's website and its contents—including:
are owned by or licensed to AeroSmart Enterprise LLC and are protected by applicable intellectual-property laws.
Nothing on the website grants permission to reproduce, distribute, modify, republish, or commercially exploit AeroSmart intellectual property without prior written authorization.
The AeroSmart Enterprise name, logos, slogans, designs, and related branding may not be used in a manner that suggests sponsorship, affiliation, endorsement, or authorization without AeroSmart's written permission.
Users may not:
AeroSmart may restrict or terminate website access for suspected misuse.
AeroSmart's website may contain links to independent third-party websites.
AeroSmart does not control and is not responsible for the availability, accuracy, security, privacy practices, or content of independent third-party websites.
Links are provided for convenience and do not necessarily constitute an endorsement.
When you provide contact information to AeroSmart, you authorize AeroSmart to contact you regarding the specific inquiry, service, transaction, account, or relationship for which the information was provided.
Marketing communications will be subject to applicable consent and opt-out requirements.
By communicating electronically with AeroSmart, you consent to receive relevant agreements, disclosures, notices, records, and communications electronically where permitted by law.
You are responsible for maintaining an accurate email address and telephone number.
Use of AeroSmart's website is also subject to the AeroSmart Enterprise LLC Privacy Policy, which is incorporated into these Terms by reference.
AeroSmart attempts to maintain accurate website information but does not warrant that all website information will always be:
Aircraft specifications, range figures, cabin information, airport information, rates, travel times, and similar aviation information may vary based upon operating conditions.
Unless expressly provided through a separate professional engagement, information on AeroSmart's website does not constitute:
Users should consult their own qualified professionals when appropriate.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND GENERAL WEBSITE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
AEROSMART DISCLAIMS WARRANTIES REGARDING THE CONTINUOUS AVAILABILITY, ACCURACY, COMPLETENESS, OR ERROR-FREE OPERATION OF THE WEBSITE EXCEPT TO THE EXTENT A WARRANTY CANNOT LEGALLY BE DISCLAIMED.
THIS SECTION DOES NOT MODIFY EXPRESS OBLIGATIONS CONTAINED IN A SEPARATE WRITTEN SERVICE AGREEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AEROSMART WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING SOLELY FROM USE OF OR INABILITY TO USE THE GENERAL WEBSITE.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED.
LIABILITY ARISING UNDER A SEPARATE CHARTER, MANAGEMENT, TRANSPORTATION, EMPLOYMENT, MEDICAL TRANSPORTATION, OR OTHER SERVICE AGREEMENT WILL BE GOVERNED BY THAT AGREEMENT.
AeroSmart will not be responsible for delays or inability to perform caused by circumstances beyond its reasonable control, subject to applicable law and the controlling service agreement.
Such circumstances may include:
To the extent permitted by applicable law, users agree to indemnify and hold harmless AeroSmart from third-party claims arising from the user's unlawful misuse of the website, fraudulent information, violation of these Terms, or infringement of another person's rights.
This provision does not affect rights that cannot lawfully be waived.
These Terms and use of AeroSmart's website will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where federal law or another mandatory law controls.
Unless a different forum is required by law or established by a controlling written agreement, disputes relating solely to use of AeroSmart's website shall be brought in a court of competent jurisdiction in the State of Florida.
Any aviation, charter, transportation, management, employment, acquisition, or other contractual dispute will be governed by the dispute-resolution provisions contained in the applicable transaction agreement.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.
Failure by AeroSmart to enforce a provision of these Terms does not constitute a permanent waiver of that provision or any other right.
These Terms and the AeroSmart Privacy Policy constitute the general agreement governing use of AeroSmart's website.
Separate executed agreements governing specific services supersede these Terms concerning the specific transaction to the extent of any conflict.
AeroSmart may revise these Terms as its business, website, technology, or legal obligations change.
The current version will be posted on AeroSmart's website with its applicable effective date.
Continued use of the website following an update constitutes acceptance to the extent permitted by law.
Questions regarding these Terms may be directed to:
AeroSmart Enterprise LLC
Attn: Legal & Compliance
Email: info@aerosmartenterprise.com
Telephone: 1-689-245-7855
© 2026 AeroSmart Enterprise LLC. All Rights Reserved.
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